Our work is about enabling you to win better business, faster and more sustainably, based on the difference you make to your customers and employees, harnessed in powerful value propositions.
We believe that a Customer Value Proposition (CVP) and an Employee Value Proposition (EVP) are two sides of the same coin. Many critical elements of value are overlooked or misaligned if they treated as function-specific issues rather than approached strategically and holistically.
We are collaborative and pragmatic. No more consulting reports gathering dust!
Our clients: increase profitability, retain happier customers, get aligned, confident and more engaged people.
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Stop the Drift
It’s been a strange few months. For many companies, H1 seemed rather stalled, no doubt linked with the twists and turns of economic and business conditions. It’s challenging for any business, for any leadership team, to keep fully aligned and focused in this fragmenting, reshaping world.
Under the pressure of external factors, many businesses are leaping straight into communications. In other words, reaching for tactical answers to strategic challenges.
Harnessing your customer & employee value
Our Resources section is a valuable source of thought leadership, learning and business inspiration.