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Archived Blog posts

£3,000 to Quit Your Job

Tags: customer service, employee value proposition, social networking, value proposition
Posted in Uncategorized

As the line between social and business networking becomes increasingly blurred, companies would be wise to spell out clearly to employees what constitutes good behaviour.  This is a critical part of creating their employee value proposition. As businesses seek to utilise new opportunities thrown up by social media, e-commerce and social commerce, the line between [...]

November 17, 2010 by Helen Blake

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Social Media and Love have one thing in common – they both stimulate oxytocin

Tags: customer experience, social media, social media marketing, social networking, value
Posted in Uncategorized

The next time you tell someone that you love Social Media this might be a much truer statement than you realise. Oxytocin is the so called ‘cuddle hormone’ credited with forming the unshakable bond between mother and daughter and in stimulating empathy, trust and generosity. A recent nine year study by Paul Zak, Professor at [...]

August 3, 2010 by Cindy Barnes

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Selling to the Post-recession Buyer

Tags: pricing, social networking, value, value proposition
Posted in Uncategorized

In the developed world, until last year we had 15 years of uninterrupted prosperity where growth was a permanent feature. Between 1995 and 2005 disposable incomes increased in the slower economies by 10% and in the highest growth economies by as much as 33%. That economic landscape has had a profound impact on our buying [...]

July 16, 2009 by Cindy Barnes

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